Frequently Asked Questions

Answers to common questions about fit, care, and orders.

Materials

What fabrics are used?

Our pieces are crafted from thoughtfully selected natural fibres designed for comfort, breathability, and an elevated feel.

 

Our polos are made from a soft cotton and bamboo blend, offering a lightweight, breathable fabric with a smooth, luxurious finish. Our shorts are created from a linen blend, chosen for its airy feel and effortless structure—perfect for warmer days on and off the course.

 

Each fabric is selected to keep you cool, comfortable, and polished—without the heavy, synthetic feel of traditional golfwear.

Are your  fabrics sustainable or eco-friendly?

We prioritise natural fibres wherever possible, as they are generally more breathable, biodegradable, and gentler on both your skin and the environment. Unlike synthetic fabrics made from petroleum, natural fibres don’t shed plastic microfibres and can break down more naturally over time.

 

That said, we believe true sustainability is about thoughtful choices—not shortcuts. Every fabric has an impact, so we focus on using quality materials that are designed to last, feel better to wear, and reduce the need for constant replacement.

 

Our goal is simple: create pieces you’ll reach for again and again—season after season.

How should I care for the fabric?

To keep your Sunce pieces looking and feeling their best, we recommend a gentle approach to care.

 

Cold or 30 degree machine wash with like colours, using a mild detergent. Avoid harsh chemicals or bleach. Tumble dry on a cool setting or, ideally, line dry to preserve the fabric’s shape and softness. If needed, use a cool iron or steamer.

 

Because our pieces are made with natural fibres, treating them with care will help maintain their fit, breathability, and longevity—so you can enjoy them round after round.

How does this material compare to fast fashion fabrics?

Unlike many fast fashion garments that rely heavily on synthetic materials like polyester and nylon, Sunce pieces prioritise natural fibres that feel better on the skin and wear more comfortably throughout the day.

 

Fast fashion fabrics are often designed for cost and volume—frequently trapping heat, holding odour, and creating that clingy, synthetic feel. In contrast, our fabrics are chosen for breathability, softness, and a more elevated finish that moves naturally with your body.

 

We also focus on quality over quick turnover. Our pieces are made to last, hold their shape, and be worn season after season—rather than replaced after a few washes.

Sizing & Fit

How do Sunce sizes fit?

Sunce pieces are designed specifically for women’s bodies, with a focus on comfort through the waist, hips, and bust. Our fit is true to size, with a flattering, slightly relaxed silhouette that moves with you—not against you.

Do your fabrics have stretch and allow full movement?

Yes—comfort and ease of movement are central to every Sunce piece.

 

Our fabrics are designed to move with your body, not restrict it. The natural softness of our cotton and bamboo blend provides gentle flexibility, while our linen blend offers a relaxed structure that allows for effortless movement throughout your swing and day.

 

The result is clothing that feels breathable, comfortable, and completely unrestrictive—on and off the course.

Where can I find the size chart?

You can find our size chart on each product page, just above the size selection.

 

We recommend referring to it before purchasing to find your best fit. If you’re between sizes or unsure, feel free to reach out—we’re always happy to help guide you.

What if I’m between sizes?

If you are in between sizes, we recommend sizing down.

Orders & Shipping

Where do you ship from?

We ship from Melbourne, Australia.

How long does delivery take?

This is dependent on our location however shipping will typically take 2-5 business days.  

 

If you need your order urgently please contact us.

Do you ship internationally?

Yes—we currently ship within Australia and to New Zealand. We’re working on expanding to more countries soon.

Can I track my order?

Yes—all standard shipping orders include a tracking number. Once your order has been dispatched, you’ll receive an email with your tracking details so you can follow your delivery every step of the way.

Returns & Refunds

What is your return policy?

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at support@suncegolf.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

We will send you an email once your return has been received and inspected to advise you that we have received your returned item. We will also notify you if your refund has been approved or rejected. If you are authorized, your refund will be processed and a credit will be made to your credit card or original mode of payment within a certain amount of days.

When will I receive my store credit or refund?

Once your return has been received and carefully processed, your refund or store credit will be issued within 3–5 business days.

We aim to handle all returns promptly, and you’ll receive a confirmation email as soon as it’s complete.

We’re always here to help.

If you need assistance or have additional questions, feel free to reach out and our team will be in touch shortly.

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